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エクスプローラーの動作が極端に遅くなった","moderationData":{"__ref":"ModerationData:moderation_data:564695"},"body":"

takatsuh さん、こんにちは！

Dropboxフォルダに表示されているファイルデータを開く際にお時間がかかっているとのことですが、まずはDropboxデスクトップアプリを再インストールしてみてください。

また再インストール後も引き続き継続する場合には、一度Dropboxデスクトップアプリを終了した状態でも症状が継続しているか検証してみてください。

更に、ご利用のデバイスでウイルス対策ソフト、ファイアウォール、セキュリティプログラム、プロキシまたは VPN をご利用されている場合には、Dropboxをホワイトリストに追加していただくか、Dropboxをブラックリストから削除していただきます様お願いいたします。または一時的に問題のソフトウェアを無効にするかアンインストールし、引き続きトラブルシューティングを行ってくみてください。

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"223","kudosSumWeight":0,"postTime":"2021-12-17T00:58:35.085-08:00","lastPublishTime":"2021-12-17T00:58:35.085-08:00","metrics":{"__typename":"MessageMetrics","views":8498},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:525487/message:564695","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDU2NDczNSw1NjQ3MzU","node":{"__ref":"ForumReplyMessage:message:564735"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"1170","rawBody":"

さん、こんにちは！

ありがとうございます。

再インストール等は試してみて効果はなくあきらめていたのですが、2月くらい経った頃、気がついたら回復していました。

ファイヤーウォール等は試していません。容量上限に近づいたのが原因かもしれないと思ってファイルの一部を削除したりしましたが、効果がなく、あきらめていました。知らぬ間に直ったというのが手掛かりになるでしょうか？再発する可能性もあるので、何かお気づきの点があったら教えて頂けると幸いです。

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-12-17T04:42:18.322-08:00","lastPublishTime":"2021-12-17T04:42:18.322-08:00","metrics":{"__typename":"MessageMetrics","views":8522},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:525487/message:564735","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDY2ODA1MCw2NjgwNTA","node":{"__ref":"ForumReplyMessage:message:668050"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"229","rawBody":"

ありがとうございます。

再インストール等は試してみて効果はなくあきらめていたのですが、2月くらい経った頃、気がついたら回復していました。

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:564735_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:668050":{"__typename":"ModerationData","id":"moderation_data:668050","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:668050":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1640690"},"id":"message:668050","revisionNum":1,"uid":668050,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"parent":{"__ref":"ForumReplyMessage:message:564735"},"conversation":{"__ref":"Conversation:conversation:525487"},"subject":"Re: エクスプローラーの動作が極端に遅くなった","moderationData":{"__ref":"ModerationData:moderation_data:668050"},"body":"

自分も同じ問題でずっと悩んでおり、チャットで問い合わせても同じことしか言われないですよね。

ですが英語でのコミュニティで発見しました。

iCloudからサインアウトしたら直りました！！

やっと仕事できる…！！

中の人も覚えておいてください！！

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"127","kudosSumWeight":5,"repliesCount":2,"postTime":"2023-03-14T20:30:52.889-07:00","lastPublishTime":"2023-03-14T20:30:52.889-07:00","metrics":{"__typename":"MessageMetrics","views":7833},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:525487/message:668050","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"152","rawBody":"

自分も同じ問題でずっと悩んでおり、チャットで問い合わせても同じことしか言われないですよね。

ですが英語でのコミュニティで発見しました。

iCloudからサインアウトしたら直りました！！

やっと仕事できる…！！

中の人も覚えておいてください！！

同じ症状で非常に困っていました。

こちらの回答にある対策はすべて試しましたが、変わらず。

iCloud からサインアウトするとの情報を見て試してみましたが、やはり変わらず。

その後も何度もDropboxのデスクトップアプリを再インストールしてみたり、他の対策を調べるもなかなか手立てがなく、途方に暮れていました。

ふと思いつき、iCloudのアプリをアンインストールしたところ、直りました！

iCloudの情報がヒントになりました。ありがとうございました。

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":5,"postTime":"2023-08-23T22:24:07.103-07:00","lastPublishTime":"2023-08-23T22:24:07.103-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":7021},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:525487/message:708724","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDgwNTc1MCw4MDU3NTA","node":{"__ref":"ForumReplyMessage:message:805750"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"291","rawBody":"

同じ症状で非常に困っていました。

こちらの回答にある対策はすべて試しましたが、変わらず。

iCloud からサインアウトするとの情報を見て試してみましたが、やはり変わらず。

その後も何度もDropboxのデスクトップアプリを再インストールしてみたり、他の対策を調べるもなかなか手立てがなく、途方に暮れていました。

ふと思いつき、iCloudのアプリをアンインストールしたところ、直りました！

iCloudの情報がヒントになりました。ありがとうございました。

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:708724_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:805750":{"__typename":"ModerationData","id":"moderation_data:805750","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:805750":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1886977"},"id":"message:805750","revisionNum":1,"uid":805750,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"parent":{"__ref":"AcceptedSolutionMessage:message:708724"},"conversation":{"__ref":"Conversation:conversation:525487"},"subject":"Re: エクスプローラーの動作が極端に遅くなった","moderationData":{"__ref":"ModerationData:moderation_data:805750"},"body":"私も先週から突然Dropboxにアクセスしづらくなり、まったく仕事できず困り果てていました。
今日になってからワンドライブのほうも同様の症状が出始め途方に暮れていましたが、
ここ読んでよかったです！

iCloudのサインアウトだけでは治らず、iCloudのアンインストールで仕事できるようになりました。
本当にありがとうございました！！！

iCloudの共有アルバムを見るためにiCloud入れてたんですが、Windowsのクラウドサービスとは相性悪いのかな…","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2024-11-06T11:05:57.342-08:00","lastPublishTime":"2024-11-06T11:05:57.342-08:00","metrics":{"__typename":"MessageMetrics","views":588},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:525487/message:805750","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"readOnly":false,"editFrozen":false,"body@stringLength":"267","rawBody":"私も先週から突然Dropboxにアクセスしづらくなり、まったく仕事できず困り果てていました。
今日になってからワンドライブのほうも同様の症状が出始め途方に暮れていましたが、
ここ読んでよかったです！

iCloudのサインアウトだけでは治らず、iCloudのアンインストールで仕事できるようになりました。
本当にありがとうございました！！！

iCloudの共有アルバムを見るためにiCloud入れてたんですが、Windowsのクラウドサービスとは相性悪いのかな…","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:805750_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:1861417":{"__typename":"User","id":"user:1861417","uid":1861417,"login":"tani3","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-08-06T22:16:54.390-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1861417"},"ModerationData:moderation_data:787363":{"__typename":"ModerationData","id":"moderation_data:787363","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:787363":{"__typename":"ForumReplyMessage","uid":787363,"id":"message:787363","revisionNum":1,"author":{"__ref":"User:user:1861417"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"parent":{"__ref":"ForumTopicMessage:message:525487"},"conversation":{"__ref":"Conversation:conversation:525487"},"subject":"Re: エクスプローラーの動作が極端に遅くなった","moderationData":{"__ref":"ModerationData:moderation_data:787363"},"body":"

現在、私もエクスプローラーの動作がとても遅い状態です。DROPBOXのアプリをインストールし直しても直りません。iCloudからのサインアウトとは具体的にどういったことでしょう？iPhoneからDROPBOXのアプリを削除するということでしょうか？ご教授くださいませ。

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こんにちはtani3さん。私の場合はPCだったので、PCからiCloudをログアウトしました。iPhoneからiCloudをログアウトすることも取り除くことはできないので、iPhoneの場合はこの方法は当てはまらないと思います。よい回答ができず申し訳ありません。

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ekekeさん、ご回答ありがとうございます。私が使用しているPCのOSはWindowsでiCloudのログインがありません。またその現象が起こっているのはPCの方です。他のデバイスでiPadにDropboxのアプリをインストールしているのでそれが関係しているではないかと思い、記載しました。

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