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nikosuke2's avatar
nikosuke2
Explorer | Level 3
15 days ago
Solved

わずかしか使っていないのに容量が一杯と表示されます

 

ドロップボックスを使っているのですが容量が2G迄となっていますが現在17.5mgしか使っていないのに容量が一杯でアップグレードするように指示があります。これはなぜでしょうか　どのように解決したらいいのか教えてください。

容量
  • Hinano Maeta's avatar
    Hinano Maeta
    15 days ago

    nikosuke2 さん、こんにちは！

     

    ２GB使用量に達していないのに、容量がいっぱいと表示されるとのことですね。

    現在17.5mgしか使っていないのに容量が一杯でアップグレードするように指示がある画面のスクリーンショットをいただけますでしょうか？

     

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  • Hinano Maeta's avatar
    Hinano Maeta
    Icon for Dropbox Staff rankDropbox Staff
    15 days ago

    nikosuke2 さん、こんにちは！

     

    ２GB使用量に達していないのに、容量がいっぱいと表示されるとのことですね。

    現在17.5mgしか使っていないのに容量が一杯でアップグレードするように指示がある画面のスクリーンショットをいただけますでしょうか？

     

  • nikosuke2's avatar
    nikosuke2
    Explorer | Level 3
    15 days ago

    コメントありがとうございます。

    アップグレードの画面が出てきた時にスクリーンショットを送ります。

    添付する方法を教えてください

    よろしくお願いいたします

    • Hinano Maeta's avatar
      Hinano Maeta
      Icon for Dropbox Staff rankDropbox Staff
      15 days ago

      書き込みの際に、カメラアイコンがございますので、

      カメラアイコンをクリックし添付いただきたく存じます。

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ドロップボックスを使っているのですが容量が2G迄となっていますが現在17.5mgしか使っていないのに容量が一杯でアップグレードするように指示があります。これはなぜでしょうか　どのように解決したらいいのか教えてください。

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ドロップボックスを使っているのですが容量が2G迄となっていますが現在17.5mgしか使っていないのに容量が一杯でアップグレードするように指示があります。これはなぜでしょうか　どのように解決したらいいのか教えてください。

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わずかしか使っていないのに容量が一杯と表示されます","moderationData":{"__ref":"ModerationData:moderation_data:829822"},"body":"

nikosuke2 さん、こんにちは！

\n

 

\n

２GB使用量に達していないのに、容量がいっぱいと表示されるとのことですね。

\n

現在17.5mgしか使っていないのに容量が一杯でアップグレードするように指示がある画面のスクリーンショットをいただけますでしょうか？

\n

 

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コメントありがとうございます。

アップグレードの画面が出てきた時にスクリーンショットを送ります。

添付する方法を教えてください

よろしくお願いいたします

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書き込みの際に、カメラアイコンがございますので、

\n

カメラアイコンをクリックし添付いただきたく存じます。

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