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New member | Level 2

8 years ago

Não consigo baixar arquivos pelo Browser ou Link Compartilhado

Notei que desde ontem a noite não consigo mais baixar os arquivos que estão na minha pasta FTP do dropbox. Não consigo fazer isso nem por download logado na conta, nem pelo link compartilhado do arq...

Winícius

Super User

8 years ago

Olá, Chris_89!

Em posts relacionados foi sinalizado que alguma extensão do navegador pode causar o problema. Tente desativar as extensões que estejam sendo utilizadas, especialmente as relacionadas a antivírus ou aplicativos de segurança. Caso o problema persista, você pode tentar reinstalar o Dropbox pelo instalador offline completo mais recente aqui.

Lembrando ainda que há sempre a possibilidade de recorrer ao suporte Dropbox para que um membro da equipe possa auxiliar na questão:
www.dropbox.com/support

Espero ter ajudado!

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Não consigo fazer isso nem por download logado na conta, nem pelo link compartilhado do arq...","body@stringLength":"396","rawBody":"

Notei que desde ontem a noite não consigo mais baixar os arquivos que estão na minha pasta FTP do dropbox.
Não consigo fazer isso nem por download logado na conta, nem pelo link compartilhado do arquivo.

Detalhe: ISSO NÃO É POSSÍVEL PARA NENHUM ARQUIVO. TENHO VÁRIOS ARQUIVOS QUE CLIENTES ACESSAM E ESTÃO PARADOS POIS NÃO CONSEGUEM BAIXAR DE UM JEITO NEM OUTRO. AGUARDO POSIÇÃO.

","kudosSumWeight":0,"postTime":"2018-03-14T07:27:26.236-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:268603_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2395},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Notei que desde ontem a noite não consigo mais baixar os arquivos que estão na minha pasta FTP do dropbox.
Não consigo fazer isso nem por download logado na conta, nem pelo link compartilhado do arquivo.

Detalhe: ISSO NÃO É POSSÍVEL PARA NENHUM ARQUIVO. TENHO VÁRIOS ARQUIVOS QUE CLIENTES ACESSAM E ESTÃO PARADOS POIS NÃO CONSEGUEM BAIXAR DE UM JEITO NEM OUTRO. AGUARDO POSIÇÃO.

"},"Conversation:conversation:268603":{"__typename":"Conversation","id":"conversation:268603","solved":false,"topic":{"__ref":"ForumTopicMessage:message:268603"},"lastPostingActivityTime":"2018-03-14T19:57:23.160-07:00","lastPostTime":"2018-03-14T19:57:23.160-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:268603":{"__typename":"ModerationData","id":"moderation_data:268603","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:268603_1":{"__typename":"Revision","id":"revision:268603_1","lastEditTime":"2018-03-14T07:27:26.236-07:00"},"ForumReplyMessage:message:268683":{"__typename":"ForumReplyMessage","id":"message:268683","conversation":{"__ref":"Conversation:conversation:268603"},"author":{"__ref":"User:user:605468"},"revisionNum":1,"uid":268683,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:105001000"},"subject":"Re: Não consigo baixar arquivos pelo Browser ou Link Compartilhado","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:268683"},"parent":{"__ref":"ForumTopicMessage:message:268603"},"body":"

Olá, Chris_89!

Lembrando ainda que há sempre a possibilidade de recorrer ao suporte Dropbox para que um membro da equipe possa auxiliar na questão:
www.dropbox.com/support

Espero ter ajudado!

","body@stringLength":"896","rawBody":"

Olá, Chris_89!

Lembrando ainda que há sempre a possibilidade de recorrer ao suporte Dropbox para que um membro da equipe possa auxiliar na questão:
www.dropbox.com/support

Espero ter ajudado!

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