No puedo editar un Excel desde la Web. Es más, ni me sale la opción. Ya verifique si tengo los permisos, que sí, y nada. Es un archivo compartido y a mi compañero también le sucede lo mismo. A la úni...
Actualmente tengo el mismo problema que se reporta, trabajando desde la carpeta compartida y con acceso desde el ordenador si permite editar, pero se pierde la parte de trabajo en conjunto ya que si 2 personas cuentan con el archivo abierto, se sobreescribe y crea inconsitencias en el archivo.
Adjunto captura del mensaje que aparece en la ventana del navegador al querer abrir Excel web
Vimos como consejo que eliminemos caché del navegador, así mismo se revisó las configuraciones del archivo y se mantiene navegador actualizado para evitar un tema de compatibilidad con la herramienta
Para ayudarme a identificar la causa del problema, prueba los siguientes pasos en orden y avísame si alguno de ellos soluciona el problema. He incluido un enlace a las instrucciones de los cuatro principales navegadores web debajo de cada paso:
Abre una ventana de navegación privada o de incógnito: los datos almacenados en la memoria caché y las cookies a veces pueden causar problemas. Al abrir una ventana privada se deberían resolver los problemas en este caso.
Inhabilita los complementos y las extensiones: algunos complementos y extensiones pueden interferir con el comportamiento esperado del navegador web. Inhabilítalos y actualiza la página.
Prueba con otro navegador web: el problema que estás experimentando podría ser específico del navegador web que estés utilizando. Si pruebas con otro navegador web, es posible que se resuelva el problema.
Avísame si observas un comportamiento distinto tras seguir estos pasos.
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Si no encuentras la respuesta que necesitas, haz una nueva pregunta.","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:104007A"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:Spanish"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:104007A"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Haz una pregunta","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"topicsCount":4327,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-03-13T14:23:52.743-07:00"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"FREEFORM_AND_PRESET"},"Rank:rank:47":{"__typename":"Rank","id":"rank:47","position":30,"name":"New member | Level 2","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1805312":{"__typename":"User","id":"user:1805312","uid":1805312,"login":"DaniArg28","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"email":"","messagesCount":1,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-02-16T07:21:25.881-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:751726":{"__typename":"ForumTopicMessage","uid":751726,"subject":"No puedo editar un Excel desde la web.","id":"message:751726","revisionNum":2,"repliesCount":3,"author":{"__ref":"User:user:1805312"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:104001000"},"conversation":{"__ref":"Conversation:conversation:751726"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:751726"},"body@stripHtml({\"truncateLength\":200})":" No puedo editar un Excel desde la Web. Es más, ni me sale la opción. Ya verifique si tengo los permisos, que sí, y nada. Es un archivo compartido y a mi compañero también le sucede lo mismo. A la úni...","body@stringLength":"873","rawBody":"
No puedo editar un Excel desde la Web. Es más, ni me sale la opción. Ya verifique si tengo los permisos, que sí, y nada. Es un archivo compartido y a mi compañero también le sucede lo mismo. A la única persona que le aparece para editar es a mi jefa (que otorga los permisos).
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¿Qué más podemos intentar?
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\n
\n
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Gracias.
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Saludos.
","kudosSumWeight":0,"postTime":"2024-02-16T07:29:21.697-08:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03NTE3MjYtNDQwODVpRUM2OEE3NkUzNDNBRjJDMA?revision=2\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:751726_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":344},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:751726":{"__typename":"Conversation","id":"conversation:751726","solved":false,"topic":{"__ref":"ForumTopicMessage:message:751726"},"lastPostingActivityTime":"2025-01-22T12:03:54.550-08:00","lastPostTime":"2025-01-22T12:03:54.550-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:751726":{"__typename":"ModerationData","id":"moderation_data:751726","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03NTE3MjYtNDQwODVpRUM2OEE3NkUzNDNBRjJDMA?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03NTE3MjYtNDQwODVpRUM2OEE3NkUzNDNBRjJDMA?revision=2","title":"DaniArg28_0-1708097238826.png","associationType":"BODY","width":449,"height":60,"altText":null},"Revision:revision:751726_2":{"__typename":"Revision","id":"revision:751726_2","lastEditTime":"2024-02-19T01:50:35.111-08:00"},"ForumReplyMessage:message:819038":{"__typename":"ForumReplyMessage","id":"message:819038","conversation":{"__ref":"Conversation:conversation:751726"},"author":{"__ref":"User:user:1361837"},"revisionNum":1,"uid":819038,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:104001000"},"subject":"Re: No puedo editar un Excel desde la web.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:819038"},"parent":{"__ref":"ForumReplyMessage:message:818437"},"body":"
Para ayudarme a identificar la causa del problema, prueba los siguientes pasos en orden y avísame si alguno de ellos soluciona el problema. He incluido un enlace a las instrucciones de los cuatro principales navegadores web debajo de cada paso:
\n
\n
Abre una ventana de navegación privada o de incógnito: los datos almacenados en la memoria caché y las cookies a veces pueden causar problemas. Al abrir una ventana privada se deberían resolver los problemas en este caso.\n
Inhabilita los complementos y las extensiones: algunos complementos y extensiones pueden interferir con el comportamiento esperado del navegador web. Inhabilítalos y actualiza la página.\n
Prueba con otro navegador web: el problema que estás experimentando podría ser específico del navegador web que estés utilizando. Si pruebas con otro navegador web, es posible que se resuelva el problema.
\n
\n
\n
Avísame si observas un comportamiento distinto tras seguir estos pasos.
","body@stringLength":"4117","rawBody":"
Hola, :
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¡Bienvenida a la Comunidad de Dropbox!
\n
Para ayudarme a identificar la causa del problema, prueba los siguientes pasos en orden y avísame si alguno de ellos soluciona el problema. He incluido un enlace a las instrucciones de los cuatro principales navegadores web debajo de cada paso:
\n
\n
Abre una ventana de navegación privada o de incógnito: los datos almacenados en la memoria caché y las cookies a veces pueden causar problemas. Al abrir una ventana privada se deberían resolver los problemas en este caso.\n
Inhabilita los complementos y las extensiones: algunos complementos y extensiones pueden interferir con el comportamiento esperado del navegador web. Inhabilítalos y actualiza la página.\n
Prueba con otro navegador web: el problema que estás experimentando podría ser específico del navegador web que estés utilizando. Si pruebas con otro navegador web, es posible que se resuelva el problema.
\n
\n
\n
Avísame si observas un comportamiento distinto tras seguir estos pasos.
","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-01-22T12:03:54.550-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:819038_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":8},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1741694560757":{"__typename":"CachedAsset","id":"theme:customTheme1-1741694560757","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Actualmente tengo el mismo problema que se reporta, trabajando desde la carpeta compartida y con acceso desde el ordenador si permite editar, pero se pierde la parte de trabajo en conjunto ya que si 2 personas cuentan con el archivo abierto, se sobreescribe y crea inconsitencias en el archivo.
Adjunto captura del mensaje que aparece en la ventana del navegador al querer abrir Excel web
Vimos como consejo que eliminemos caché del navegador, así mismo se revisó las configuraciones del archivo y se mantiene navegador actualizado para evitar un tema de compatibilidad con la herramienta
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Actualmente tengo el mismo problema que se reporta, trabajando desde la carpeta compartida y con acceso desde el ordenador si permite editar, pero se pierde la parte de trabajo en conjunto ya que si 2 personas cuentan con el archivo abierto, se sobreescribe y crea inconsitencias en el archivo.
Adjunto captura del mensaje que aparece en la ventana del navegador al querer abrir Excel web
Vimos como consejo que eliminemos caché del navegador, así mismo se revisó las configuraciones del archivo y se mantiene navegador actualizado para evitar un tema de compatibilidad con la herramienta
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Dropbox Staff
