You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Las carpetas de dropbox funcionan muy lento en el explorador de archivos.
Buenas tardes.
Desde hace 3 semanas Dropbox funciona muy lento desde el explorador de archivos de windows. Cada vez que intento abrir una carpeta tarda cerca de 30 segundos en entrar. Esto no s...
Ya estamos cansados de probar y probar. Esto le viene pasando a muchos usuarios de windows y no sois capaces de sacar una actualización. Estoy pagando casi 20€/mes y el ordenador me va mas lento que el caballo del malo!
Cámbiate ya a Drive!!! Yo siempre he sido de dropbox, pero ahora no me queda otro remedio que pasarme a Google Drive, y funciona realmente bien. Esta gente pasa de nosotros.
Gracias por vuestras respuestas. Me alegro que con la actualización se os haya solucionado a alguno de vosotros. Normalmente se investigan los casos hasta el final y si se encuentra algún problema con la aplicación se saca una actualización que lo solvente.
Juani Co en tu caso veo que has tenido abiertos tickets. Es importante mantener la comunicación hasta que quede solventado ya sea porque es una incidencia concret de tu caso o porque se trabaja en una actualización para solventarlo (como les ha sucedido a los otros usuarios). Abre un nuevo ticket con el equipo de asistencia de Dropbox para proseguir con el soporte.
Ceroav para clarificar, en general no puedes navegar normalmente por las carpetas de Dropbox ni acceder a los archivos en un tiempo razonable ¿correcto?
En mi caso, cada vez que voy a abrir una carpeta nueva, tarda del orden de un minuto y medio. Es muy complicado manejar así los archivos. ¿No saben la solución? Saludos.
Buenas tardes. Cerrando el programa sigue lento e imposible de usar. La opción para poder navegar por las carpetas dentro de Dropbox, es desinstalando el programa Dropbox. Es un desastre vuestro servicio técnico. Llevamos meses con el problema y no contestáis, y cuando contestáis parece que ni habéis leído los mensajes anteriores. En el panel de navegación si puedes moverte entre las carpetas, pero al abrir los archivos, ya no funciona.
La única forma de abrir archivos es abrirlo desde el programa del archivo correspondiente.
En resumen: un auténtico desastre, por lo que: GOOGLE DRIVE=1 - DROPBOX=0
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You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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Cada vez que intento abrir una carpeta tarda cerca de 30 segundos en entrar. Esto no s...","body@stringLength":"704","rawBody":"
Buenas tardes.
\n
\n
Desde hace 3 semanas Dropbox funciona muy lento desde el explorador de archivos de windows. Cada vez que intento abrir una carpeta tarda cerca de 30 segundos en entrar. Esto no sucede si entro desde la barra lateral del explorador, pero si desde la pestaña principal de archivos.
\n
\n
He probado a desisntalar y volver a instalar dropbox, a cerrar la aplicación y usar el explorador con la app de dropbox sin iniciar, autorizar el firewall, pausar el antivirus... pero nada funciona. Sigue siendo muy lento en usar carpetas.
\n
\n
Mi versión de dropbox es 190.4.6383 y uso windows 11
\n
\n
Espero su ayuda, gracias.
","kudosSumWeight":1,"postTime":"2024-01-16T05:36:45.006-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:Aplicación para escritorio","text":"Aplicación para escritorio","time":"2020-02-18T09:59:16.250-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:743824_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3511},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"
Buenas tardes.
\n
\n
Desde hace 3 semanas Dropbox funciona muy lento desde el explorador de archivos de windows. Cada vez que intento abrir una carpeta tarda cerca de 30 segundos en entrar. Esto no sucede si entro desde la barra lateral del explorador, pero si desde la pestaña principal de archivos.
\n
\n
He probado a desisntalar y volver a instalar dropbox, a cerrar la aplicación y usar el explorador con la app de dropbox sin iniciar, autorizar el firewall, pausar el antivirus... pero nada funciona. Sigue siendo muy lento en usar carpetas.
\n
\n
Mi versión de dropbox es 190.4.6383 y uso windows 11
\n
\n
Espero su ayuda, gracias.
"},"Conversation:conversation:743824":{"__typename":"Conversation","id":"conversation:743824","solved":false,"topic":{"__ref":"ForumTopicMessage:message:743824"},"lastPostingActivityTime":"2024-07-03T10:03:36.665-07:00","lastPostTime":"2024-07-03T10:03:36.665-07:00","unreadReplyCount":24,"isSubscribed":false},"ModerationData:moderation_data:743824":{"__typename":"ModerationData","id":"moderation_data:743824","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:743824_2":{"__typename":"Revision","id":"revision:743824_2","lastEditTime":"2024-01-17T01:49:18.165-08:00"},"ForumReplyMessage:message:776969":{"__typename":"ForumReplyMessage","id":"message:776969","conversation":{"__ref":"Conversation:conversation:743824"},"author":{"__ref":"User:user:1361837"},"revisionNum":1,"uid":776969,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:104001000"},"subject":"Re: Las carpetas de dropbox funcionan muy lento en el explorador de archivos.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:776969"},"parent":{"__ref":"ForumReplyMessage:message:775385"},"body":"
¿Has probado a cerrar la aplicación de Dropbox para verificar si sucede lo mismo? ¿Te sucede solo con carpetas dentro de la carpeta de Dropbox?
\n
\n
Quedo a la espera de tu respuesta.
","body@stringLength":"1243","rawBody":"
Hola, :
\n
\n
¡Bienvenida a la Comunidad de Dropbox!
\n
\n
¿Has probado a cerrar la aplicación de Dropbox para verificar si sucede lo mismo? ¿Te sucede solo con carpetas dentro de la carpeta de Dropbox?
\n
\n
Quedo a la espera de tu respuesta.
","kudosSumWeight":0,"repliesCount":9,"postTime":"2024-06-12T08:07:03.352-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:776969_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":615},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8NTI6MXxpbnQsNzc4MDU5LDc3ODA1OQ","node":{"__ref":"ForumReplyMessage:message:778059"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8NTI6MXxpbnQsNzc4MDU5LDc3ODA3Ng","node":{"__ref":"ForumReplyMessage:message:778076"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1735984610687":{"__typename":"CachedAsset","id":"theme:customTheme1-1735984610687","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Soy otro usuario más con el mismo problema, que vino a buscar solución y no la ha encontrado. Cuando cierro sesión o desisntalo la aplicación la carpeta sigue lenta, es cuando migro la carpeta de dropbox para otro directorio, que la carpenta anterior vuelve a acceder con rapidez.
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Soy otro usuario más con el mismo problema, que vino a buscar solución y no la ha encontrado. Cuando cierro sesión o desisntalo la aplicación la carpeta sigue lenta, es cuando migro la carpeta de dropbox para otro directorio, que la carpenta anterior vuelve a acceder con rapidez.
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Habéis recibido alguna solución a este problema? Se hace imposible trabajar así. Supongo que no nos atenderán para que los Free vayamos cayendo ...
","body@stringLength":"160","rawBody":"
Habéis recibido alguna solución a este problema? Se hace imposible trabajar así. Supongo que no nos atenderán para que los Free vayamos cayendo ...
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Ya estamos cansados de probar y probar. Esto le viene pasando a muchos usuarios de windows y no sois capaces de sacar una actualización. Estoy pagando casi 20€/mes y el ordenador me va mas lento que el caballo del malo!
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Cámbiate ya a Drive!!! Yo siempre he sido de dropbox, pero ahora no me queda otro remedio que pasarme a Google Drive, y funciona realmente bien. Esta gente pasa de nosotros.
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Gracias por vuestras respuestas. Me alegro que con la actualización se os haya solucionado a alguno de vosotros. Normalmente se investigan los casos hasta el final y si se encuentra algún problema con la aplicación se saca una actualización que lo solvente.
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Juani Co en tu caso veo que has tenido abiertos tickets. Es importante mantener la comunicación hasta que quede solventado ya sea porque es una incidencia concret de tu caso o porque se trabaja en una actualización para solventarlo (como les ha sucedido a los otros usuarios). Abre un nuevo ticket con el equipo de asistencia de Dropbox para proseguir con el soporte.
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Ceroav para clarificar, en general no puedes navegar normalmente por las carpetas de Dropbox ni acceder a los archivos en un tiempo razonable ¿correcto?
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¡Que tengáis un muy buen día!
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En mi caso, cada vez que voy a abrir una carpeta nueva, tarda del orden de un minuto y medio. Es muy complicado manejar así los archivos. ¿No saben la solución? Saludos.
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Buenas tardes. Cerrando el programa sigue lento e imposible de usar. La opción para poder navegar por las carpetas dentro de Dropbox, es desinstalando el programa Dropbox. Es un desastre vuestro servicio técnico. Llevamos meses con el problema y no contestáis, y cuando contestáis parece que ni habéis leído los mensajes anteriores. En el panel de navegación si puedes moverte entre las carpetas, pero al abrir los archivos, ya no funciona.
La única forma de abrir archivos es abrirlo desde el programa del archivo correspondiente.
En resumen: un auténtico desastre, por lo que: GOOGLE DRIVE=1 - DROPBOX=0
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