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New member | Level 2

22 days ago

Correo de Verificación

Estimados al momento de verificar la dirección de mi correo electrónico de la gerente de mi trabajo el correo de autentificación no llega a la bandeja de correo,se reviso la carpeta spam hasta me y se contacto conmigo el equipo de soporte proveedor de correo pero no tenemos ningún bloqueo de dirección a su dominio ni los correos, favor de su apoyo para revisar este problema, gracias. (tuve que crear la cuenta para poder escribir en la comunidad).

Acceso y seguridad de la cuenta

1 Reply

Fernando
Dropbox Staff
22 days ago
Hola, Miguel Gutierrez:

¡Bienvenida a la Comunidad de Dropbox!

En estos casos, dado que necesitamos más detalles e información privada te recomiendo contactar con el equipo de asistencia de Dropbox para que puedan ayudarte (accede al enlace desde un una ventana en la que no tengas iniciada sesión en Dropbox).

¡Espero que esta información te sea de utilidad!

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Correo de Verificación","moderationData":{"__ref":"ModerationData:moderation_data:828909"},"body":"

Hola, Miguel Gutierrez:

¡Bienvenida a la Comunidad de Dropbox!

En estos casos, dado que necesitamos más detalles e información privada te recomiendo contactar con el equipo de asistencia de Dropbox para que puedan ayudarte (accede al enlace desde un una ventana en la que no tengas iniciada sesión en Dropbox).

¡Espero que esta información te sea de utilidad!

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