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Andrealastra

New member | Level 2

5 years ago

Archivos eliminados permanentemente de la papelera

Hola, acabo de borrar por equivocacion archivos de la papelera permanentemente, hay alguna forma de recuperarlos?

La otra cosnsulta es, hay alguna forma de selecionar mas de 1 archivo en papelera para restaurar?

1 Reply

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Marina
Dropbox Staff
5 years ago
Hola, Andrealastra:

¡Bienvenida a la Comunidad de Dropbox!

Siento que por error hayas eliminado tus archivos permanentemente. Debo indicarte que por motivos de privacidad y seguridad, cuando un usuario selecciona la opción de eliminar permanentemente sus archivos, éstos se eliminan definitivamente de nuestros servidores, por lo que no tendremos la posibilidad de recuperarlos.

Así mismo, en la pestaña de elementos eliminados, puedes seleccionar varios archivos a la vez. La opción de restaurar aparecerá en azul a la derecha de la página web.

¡Espero que esta información te sea de utilidad!

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Hola, acabo de borrar por equivocacion archivos de la papelera permanentemente, hay alguna forma de recuperarlos?

La otra cosnsulta es, hay alguna forma de selecionar mas de 1 archivo en papelera para restaurar?

","body@stringLength":"224","rawBody":"

Hola, acabo de borrar por equivocacion archivos de la papelera permanentemente, hay alguna forma de recuperarlos?

La otra cosnsulta es, hay alguna forma de selecionar mas de 1 archivo en papelera para restaurar?

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Archivos eliminados permanentemente de la papelera","moderationData":{"__ref":"ModerationData:moderation_data:474791"},"body":"

Hola, Andrealastra:

¡Bienvenida a la Comunidad de Dropbox!

Siento que por error hayas eliminado tus archivos permanentemente. Debo indicarte que por motivos de privacidad y seguridad, cuando un usuario selecciona la opción de eliminar permanentemente sus archivos, éstos se eliminan definitivamente de nuestros servidores, por lo que no tendremos la posibilidad de recuperarlos.

Así mismo, en la pestaña de elementos eliminados, puedes seleccionar varios archivos a la vez. La opción de restaurar aparecerá en azul a la derecha de la página web.

¡Espero que esta información te sea de utilidad!

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