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Helpful | Level 6

26 days ago

Solved

Etwa 1.1 GB "unsichtbare" Dateien

In meiner DB werden mir links unten 3,14 von 8,75 GB angezeigt. Diese Anzeige reagiert sehr genau auf hinzugefügte oder gelöschte Dateien, das heißt, hier besteht Übereinstimmung zwischen jeweiliger Dateigröße und Änderung der Anzeige.

Über "Ordnerinfos" und Zusammenzählen aller Inhalte komme ich auf rund 1.92 GB. Auch diese Werte stimmen mit den Größen auf meiner Festplatte überein.

Ich habe keine Synchronisierung aktiviert

Es gibt keine freigegebenen Dateien, nur 5 Links zu freigegebenen Objekten.

Backups https://www.dropbox.com/backup/all sind leer.

Der Papierkorb ist geleert.

Wo verstecken sich diese Dateien, die etwa 1,1 GB beanspruchen?

Gruß, Gerhard

Dateien & Ordner

Speicherplatz

6 Replies

AdrianDBX
Dropbox Staff
23 days ago
Hallo ,

Vielen Dank für Ihren Beitrag in unserem Forum!

Infos zum verfügbaren Speicherplatz in Ihrer Dropbox finden Sie am schnellsten im Abschnitt Konto auf dropbox.com

Wenn Sie unter dem Tab 3,14 GB als benutzt sehen, dann haben Sie 3,14 GB in Ihrem Konto belegt.

Es kann sein, dass Sie freigegebene Ordner haben oder auch Dateien, welche Sie z.B. im Dropbox Replay bearbeitet haben und Speicherplatz belegen.

Hoffentlich helfen Ihnen diese Informationen weiter.

Viele Grüße,
Adrian
- Gkln
  Helpful | Level 6
  23 days ago
  Danke für die Antwort.
  Wie schon eingangs gesagt, ich habe keine freigegebenen Ordner.
  In Dropbox Replay war ein einziges Foto, das ich zu Testzwecken dort geladen hatte, Volumen ca. 10MB. In den Infos zu Replay steht, dass Medien in Replay keinen zusätzlichen Speicherplatz belegen.
  Mein Profil sieht so aus (durch ein Upload von rund 90 MB sind es jetzt 3,2 GB geworden, der Zuwachs deckt sich mit der tatsächlichen Dateigröße):
  Meine Frage war: wo finde ich die restlichen 1,1 GB zwischen der Datenverbrauchsanzeige im Profil bzw. links unten und der Summe über alle Dateien in den Ordnerinfos, die ihrerseits mit den Volumenangaben der Dateien auf meiner Festplatte übereinstimmen. Mir gehen 1,1 GB Speicherplatz verloren, den ich gerne nützen würde.
  Gruß, Gerhard
  - Gkln
    Helpful | Level 6
    19 days ago
    Die letzte Anzeige über den Datenverbrauch war 3,23 von 8,75 GB.
    Habe jetzt eine Ordner mit rund 180 Dateien gelöscht, der mir bei Ordnerinfos mit 784 MB angezeigt wurde (auf der Festplatte mit 945 MB). Erwartet wurde eine Abnahme von rund 3,23 - 0,78 = 2,45 GB.
    Tatsächlich werden mir nach dem Löschen nur mehr 1,51 GB angezeigt. 2,45 - 1,51 = 0,94 GB - das ist grob etwa dasselbe, was der Ordnerinhalt war. Ob da DB unter bestimmten Bedingungen Speicherplatz doppelt verrechnet?
    Leeren der gelöschten Dateien bringt keine Änderung der Anzeige über die Gesamtdatenmenge.
    Dann noch eine 88 MB Datei gelöscht: Der gesamte Datenverbrauch sinkt erwartungsgemäß (unter näherungsweiser Gleichsetzung von 1000 MB ~= 1 GB) von 1,51 - 0,088 auf 1,42 GB.
    Gruß, Gerhard
Gkln
Helpful | Level 6
9 days ago
Danke für den Hinweis, wie man sich die Ordner- und Dateigröße als Spalte anzeigen lassen kann, das ist hilfreich.
Abgesehen von dieser Erleichterung ändert das aber nichts daran, dass die in der Spalte "Größe" summierten Werte nicht mit dem links unten angezeigten Speicherplatzverbrauch übereinstimmt.
Ich habe beim letzten Löschen eines ganzen Ordners festgestellt, dass beim Speichplatzverbrauch links unten dieser Wert um rund das Doppelte von dem abgenommen hat, als mir die Ordnergröße vor dem Löschen angezeigt wurde (siehe oben).
Ich habe dann probeweise den gelöschten Ordner mit 784 MB aus den "Gelöschten Dateien" wieder hergestellt, und daraufhin ist der links unten angezeigte Speicherverbrauch von 1,51 GB auf 3,23 GB angestiegen, obwohl er nur auf rund 1,51 + 0,784 ~= 2,294 ansteigen sollte. Dann den Ordner mit den 784 MB abermals gelöscht: der Gesamtdatenverbrauch fiel wieder auf 1,51 GB. Dann den Ordner endgültig gelöscht - am Gesamtdatenverbrauch änderte sich dadurch nichts mehr. Irgendetwas an oder in diesem Ordner führte zur Fehlberechnung des Gesamtverbrauchs im Verhältnis zur Ordnergröße.

Gruß, Gerhard

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Über \"Ordnerinfos\" und Zusammenzählen aller Inhalte komme ich auf rund 1.92 GB. Auch diese Werte stimmen mit den Größen auf meiner Festplatte überein.

Ich habe keine Synchronisierung aktiviert

Es gibt keine freigegebenen Dateien, nur 5 Links zu freigegebenen Objekten.

Backups https://www.dropbox.com/backup/all sind leer.

Der Papierkorb ist geleert.

Wo verstecken sich diese Dateien, die etwa 1,1 GB beanspruchen?

Gruß, Gerhard

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Über \"Ordnerinfos\" und Zusammenzählen aller Inhalte komme ich auf rund 1.92 GB. Auch diese Werte stimmen mit den Größen auf meiner Festplatte überein.

Ich habe keine Synchronisierung aktiviert

Es gibt keine freigegebenen Dateien, nur 5 Links zu freigegebenen Objekten.

Backups https://www.dropbox.com/backup/all sind leer.

Der Papierkorb ist geleert.

Wo verstecken sich diese Dateien, die etwa 1,1 GB beanspruchen?

Gruß, Gerhard

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Diese Anzeige reagiert sehr genau auf hinzugefügte oder gelöschte Dateien, das heißt, hier besteht Übereinstimmung zwischen jeweiliger 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Etwa 1.1 GB \"unsichtbare\" Dateien","moderationData":{"__ref":"ModerationData:moderation_data:828817"},"body":"

Hallo ,

Vielen Dank für Ihren Beitrag in unserem Forum!

Infos zum verfügbaren Speicherplatz in Ihrer Dropbox finden Sie am schnellsten im Abschnitt Konto auf dropbox.com

Wenn Sie unter dem Tab 3,14 GB als benutzt sehen, dann haben Sie 3,14 GB in Ihrem Konto belegt.

Es kann sein, dass Sie freigegebene Ordner haben oder auch Dateien, welche Sie z.B. im Dropbox Replay bearbeitet haben und Speicherplatz belegen.

Hoffentlich helfen Ihnen diese Informationen weiter.

Viele Grüße,
Adrian

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Danke für die Antwort.

Wie schon eingangs gesagt, ich habe keine freigegebenen Ordner.

In Dropbox Replay war ein einziges Foto, das ich zu Testzwecken dort geladen hatte, Volumen ca. 10MB. In den Infos zu Replay steht, dass Medien in Replay keinen zusätzlichen Speicherplatz belegen.

Mein Profil sieht so aus (durch ein Upload von rund 90 MB sind es jetzt 3,2 GB geworden, der Zuwachs deckt sich mit der tatsächlichen Dateigröße):

Meine Frage war: wo finde ich die restlichen 1,1 GB zwischen der Datenverbrauchsanzeige im Profil bzw. links unten und der Summe über alle Dateien in den Ordnerinfos, die ihrerseits mit den Volumenangaben der Dateien auf meiner Festplatte übereinstimmen. Mir gehen 1,1 GB Speicherplatz verloren, den ich gerne nützen würde.

Gruß, Gerhard

Die letzte Anzeige über den Datenverbrauch war 3,23 von 8,75 GB.

Habe jetzt eine Ordner mit rund 180 Dateien gelöscht, der mir bei Ordnerinfos mit 784 MB angezeigt wurde (auf der Festplatte mit 945 MB). Erwartet wurde eine Abnahme von rund 3,23 - 0,78 = 2,45 GB.

Tatsächlich werden mir nach dem Löschen nur mehr 1,51 GB angezeigt. 2,45 - 1,51 = 0,94 GB - das ist grob etwa dasselbe, was der Ordnerinhalt war. Ob da DB unter bestimmten Bedingungen Speicherplatz doppelt verrechnet?

Leeren der gelöschten Dateien bringt keine Änderung der Anzeige über die Gesamtdatenmenge.

Dann noch eine 88 MB Datei gelöscht: Der gesamte Datenverbrauch sinkt erwartungsgemäß (unter näherungsweiser Gleichsetzung von 1000 MB ~= 1 GB) von 1,51 - 0,088 auf 1,42 GB.

Gruß, Gerhard

Danke für den Hinweis, wie man sich die Ordner- und Dateigröße als Spalte anzeigen lassen kann, das ist hilfreich.

Abgesehen von dieser Erleichterung ändert das aber nichts daran, dass die in der Spalte \"Größe\" summierten Werte nicht mit dem links unten angezeigten Speicherplatzverbrauch übereinstimmt.

Ich habe beim letzten Löschen eines ganzen Ordners festgestellt, dass beim Speichplatzverbrauch links unten dieser Wert um rund das Doppelte von dem abgenommen hat, als mir die Ordnergröße vor dem Löschen angezeigt wurde (siehe oben).

Ich habe dann probeweise den gelöschten Ordner mit 784 MB aus den \"Gelöschten Dateien\" wieder hergestellt, und daraufhin ist der links unten angezeigte Speicherverbrauch von 1,51 GB auf 3,23 GB angestiegen, obwohl er nur auf rund 1,51 + 0,784 ~= 2,294 ansteigen sollte. Dann den Ordner mit den 784 MB abermals gelöscht: der Gesamtdatenverbrauch fiel wieder auf 1,51 GB. Dann den Ordner endgültig gelöscht - am Gesamtdatenverbrauch änderte sich dadurch nichts mehr. Irgendetwas an oder in diesem Ordner führte zur Fehlberechnung des Gesamtverbrauchs im Verhältnis zur Ordnergröße.

Gruß, Gerhard

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Hallo Gkln ,

Vielen Dank für Ihren Beitrag in unserem Forum!

Da wir keinen Zugriff auf Ihr Dropbox-Konto haben, können wir das Problem nicht weiter prüfen und Ihnen keine konkreten Antworten geben.

Sie können sich gerne an unseren Support wenden, wenn Sie möchten, dass wir Ihr Problem weiter untersuchen.

Hoffentlich helfen Ihnen diese Informationen weiter.

Viele Grüße,
Sarah

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