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eleonore's avatar
eleonore
New member | Level 2
8 years ago

erreur 500 pour ouvrir un lien de partage

Bonjour,    J'ai généré un lien pour pouvoir partager un dossier à des amis qui n'ont pas dropbox afin qu'ils puissent l'ouvir. Ils ont pu l'ouvrir pendant quelques jours mais depuis hier, en cliqu...
Matthieu1's avatar
Matthieu1
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Bonjour eleonore,

 

 

Merci de nous contacter depuis le forum Dropbox! 

 

Etes-il possible pour d'essayer depuis un navigateur internet différent ou depuis un autre ordinateur? 

 

En attente de vous lire! 

 

 

Matthieu

  • Matthieu1's avatar
    Matthieu1
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago

    Bonjour eleonore,

     

    Est-ce que votre problème est résolu? Si non, n'hésitez surtout pas à revenir vers nous :wink:

     

    Matthieu

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Ils ont pu l'ouvrir pendant quelques jours mais depuis hier, en cliqu...","body@stringLength":"591","rawBody":"

Bonjour, 

 

J'ai généré un lien pour pouvoir partager un dossier à des amis qui n'ont pas dropbox afin qu'ils puissent l'ouvir. Ils ont pu l'ouvrir pendant quelques jours mais depuis hier, en cliquant de nouveau sur le lien le message \"erreur 500\" s'affiche. J'ai vérifié s'il ne s'agissait pas tout simplement d'un problème de date de validité du lien mais ce n'est pas le cas. J'ai beau cherché je ne comprends pas à quoi cela est du. J'ai essayé sur plusieurs supports, portables etc et toutjours le même message d'erreur. 

 

Merci 

","kudosSumWeight":0,"postTime":"2017-09-11T15:05:29.240-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:241154_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1216},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Bonjour, 

 

J'ai généré un lien pour pouvoir partager un dossier à des amis qui n'ont pas dropbox afin qu'ils puissent l'ouvir. Ils ont pu l'ouvrir pendant quelques jours mais depuis hier, en cliquant de nouveau sur le lien le message \"erreur 500\" s'affiche. J'ai vérifié s'il ne s'agissait pas tout simplement d'un problème de date de validité du lien mais ce n'est pas le cas. J'ai beau cherché je ne comprends pas à quoi cela est du. J'ai essayé sur plusieurs supports, portables etc et toutjours le même message d'erreur. 

 

Merci 

"},"Conversation:conversation:241154":{"__typename":"Conversation","id":"conversation:241154","solved":false,"topic":{"__ref":"ForumTopicMessage:message:241154"},"lastPostingActivityTime":"2017-09-22T01:35:41.773-07:00","lastPostTime":"2017-09-22T01:35:41.773-07:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:241154":{"__typename":"ModerationData","id":"moderation_data:241154","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:241154_1":{"__typename":"Revision","id":"revision:241154_1","lastEditTime":"2017-09-11T15:05:29.240-07:00"},"ForumReplyMessage:message:241240":{"__typename":"ForumReplyMessage","id":"message:241240","conversation":{"__ref":"Conversation:conversation:241154"},"author":{"__ref":"User:user:342463"},"revisionNum":2,"uid":241240,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:102001000"},"subject":"Re: erreur 500 pour ouvrir un lien de partage","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:241240"},"parent":{"__ref":"ForumTopicMessage:message:241154"},"body":"

Bonjour eleonore,

\n

 

\n

 

\n

Merci de nous contacter depuis le forum Dropbox! 

\n

 

\n

Etes-il possible pour d'essayer depuis un navigateur internet différent ou depuis un autre ordinateur? 

\n

 

\n

En attente de vous lire! 

\n

 

\n

 

\n

Matthieu

","body@stringLength":"534","rawBody":"

Bonjour ,

\n

 

\n

 

\n

Merci de nous contacter depuis le forum Dropbox! 

\n

 

\n

Etes-il possible pour d'essayer depuis un navigateur internet différent ou depuis un autre ordinateur? 

\n

 

\n

En attente de vous lire! 

\n

 

\n

 

\n

Matthieu

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Bonjour eleonore,

\n

 

\n

Est-ce que votre problème est résolu? Si non, n'hésitez surtout pas à revenir vers nous :wink:

\n

 

\n

Matthieu

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"150","kudosSumWeight":0,"repliesCount":0,"postTime":"2017-09-22T01:35:41.773-07:00","lastPublishTime":"2017-09-22T01:35:41.773-07:00","metrics":{"__typename":"MessageMetrics","views":1178},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:102007A/category:French/community:mxpez29397board:102001000/message:241154/message:242795","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"364","rawBody":"

Bonjour ,

\n

 

\n

Est-ce que votre problème est résolu? Si non, n'hésitez surtout pas à revenir vers nous :wink:

\n

 

\n

Matthieu

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