We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Amy's avatar
Amy
Icon for Community Manager rankCommunity Manager
10 months ago

How to get started with Selective Sync

Welcome to the Dropbox Community forum! We're thrilled to have you on board, and we want to make sure you get the most out of your Dropbox experience right from the start. Today, we're going to talk ...
Dropbox Basic
Dropbox Plus
Dropbox Pro
Tips and Tricks
Try something new
MH50's avatar
MH50
New member | Level 2

I simply do not get it.  What is the difference in files that are marked with solid green "Available offline"  and files marked with outline green "available"  They are both available off line and are synchronised. If you right click on a file and select make available off line, then it becomes solid green, not outline green, why?

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hey MH50 - sorry to hear about this.

 

I just wanted to mention that you can see more information about the syncing icons here.

 

Feel free to take a look and let us know if you have any follow up questions. 

About Dropbox for Beginners

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!