On my Ubuntu 20.04.6 system, dropbox is installed. From that Ubuntu system, https://www.dropbox.com can be reached. But the dropbox client can't connect to the dropbox server to sync the changed files. Where can I find the configuration with dropbox-account and password? How can I debug the connection problem? Where can I find dropbox logging?
That's not possible unfortunately. On any system, Dropbox client doesn't provide any logs info (only exception is limited logs on crash). As seems the company politics that makes the debugging a nightmare (not limited to Linux only, but especially on Linux).
... I change the (old) password on https://www.dropbox.com Should I then also the password on the client?
Changing the password should not affect any application' work. All applications are authorizing their access with autogenerated credentials that don't change with changing password. Can you see your application here? If not, that means you haven't linked your application yet.
You can try reset everything and start on clear. Remove your application from devices list if it's there (if not yet, just skip this step). Execute following commands in terminal in the same order one by one (execute all line by line as is without changing anything):
At the end it will take some time to daemon reinstall and once the application run beings a link will appear in the terminal. Open this link in web browser where you have logged in desired Dropbox account. Confirm you want to link your application. Follow what happens with the 'status' command. If something confuses you, post your terminal content here (both commands and results - including possible error messages).
About Discover & Connect
Be inspired by other users and discover a new more enlightened way of working with Dropbox.45 PostsLatest Activity: 7 months ago
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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On my Ubuntu 20.04.6 system, dropbox is installed. From that Ubuntu system, https://www.dropbox.com can be reached. But the dropbox client can't connect to the dropbox server to sync the changed files. Where can I find the configuration with dropbox-account and password? How can I debug the connection problem? Where can I find dropbox logging?
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On my Ubuntu 20.04.6 system, dropbox is installed. From that Ubuntu system, https://www.dropbox.com can be reached. But the dropbox client can't connect to the dropbox server to sync the changed files. Where can I find the configuration with dropbox-account and password? How can I debug the connection problem? Where can I find dropbox logging?
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How to debug connection problem in Dropbox","moderationData":{"__ref":"ModerationData:moderation_data:792376"},"body":"
That's not possible unfortunately. On any system, Dropbox client doesn't provide any logs info (only exception is limited logs on crash). As seems the company politics that makes the debugging a nightmare (not limited to Linux only, but especially on Linux).
... Where can I find the configuration with dropbox-account and password? How can I debug the connection problem? Where can I find dropbox logging?
Hi ,
That's not possible unfortunately. On any system, Dropbox client doesn't provide any logs info (only exception is limited logs on crash). As seems the company politics that makes the debugging a nightmare (not limited to Linux only, but especially on Linux).
wrote:
... But the dropbox client can't connect to the dropbox server to sync the changed files. ...
Did you link your just installed Dropbox application with your account or not yet? What does following command show:
dropbox status
Hope this will give you idea what's wrong. 😉
Good luck.
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drop status Connecting...
How can I check the used account? I change the (old) password on https://www.dropbox.com Should I then also the password on the client?
How can I check the used account? I change the (old) password on https://www.dropbox.com Should I then also the password on the client?
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... I change the (old) password on https://www.dropbox.com Should I then also the password on the client?
Changing the password should not affect any application' work. All applications are authorizing their access with autogenerated credentials that don't change with changing password. Can you see your application here? If not, that means you haven't linked your application yet.
You can try reset everything and start on clear. Remove your application from devices list if it's there (if not yet, just skip this step). Execute following commands in terminal in the same order one by one (execute all line by line as is without changing anything):
At the end it will take some time to daemon reinstall and once the application run beings a link will appear in the terminal. Open this link in web browser where you have logged in desired Dropbox account. Confirm you want to link your application. Follow what happens with the 'status' command. If something confuses you, post your terminal content here (both commands and results - including possible error messages).
... I change the (old) password on https://www.dropbox.com Should I then also the password on the client?
Changing the password should not affect any application' work. All applications are authorizing their access with autogenerated credentials that don't change with changing password. Can you see your application here? If not, that means you haven't linked your application yet.
You can try reset everything and start on clear. Remove your application from devices list if it's there (if not yet, just skip this step). Execute following commands in terminal in the same order one by one (execute all line by line as is without changing anything):
At the end it will take some time to daemon reinstall and once the application run beings a link will appear in the terminal. Open this link in web browser where you have logged in desired Dropbox account. Confirm you want to link your application. Follow what happens with the 'status' command. If something confuses you, post your terminal content here (both commands and results - including possible error messages).
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