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clientreleases
Dropbox Staff
Dropbox StaffStable Build 52.4.58
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.
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Windows
Standard Installer
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This build is constantly crashing on macOS 10.11.6
The previous version (50.4.71) works fine, but it autoupdates and starts crashing again.
How to turn off autoupdates?
nikhilmDropbox Staff
Dropbox Staff> This build is constantly crashing on macOS 10.11.6
> The previous version (50.4.71) works fine, but it autoupdates and starts crashing again.
> How to turn off autoupdates?
Could you describe if you are doing something particular with Dropbox when it crashes? Does it crash immediately on starting, or does it crash at a random time? Thanks!
I also have crash problem on macOS 10.11.6.
It crashes immediately on starting.
I have the exact same thing:
I am running macOS 10.11.6. Dropbox crashes immediately on starting. After uninstalling and trying to reinstall, Build 52.4.58 won't even finish installing. If I go back a build (51.4.66) it will install, I can sign in to dropbox, my files *just* start to sync and then it crashes and will not reopen again. When I delete the app I also delete the DropboxHelperTools and the Libraby/.dropbox folder. If I don't also delete those folders then even the older build won't install.
So far i have gotten no support on my Support ticket I started 36 hours ago.
Super frustrating.
- nikhilm
Thank you for reporting the crash issue. We are investigating an increase in crashes in this release. We would appreciate any information about how Dropbox was being used when the crash happened, similar to the one above.
