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clientreleases
Dropbox Staff
Dropbox StaffStable Build 40.4.46
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.
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Windows
Standard Installer
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nicocasel wrote:Hi all,
During the past 3 years, my DropBox desk app has been working well on my laptop. But for some weeks now, I get this error message:
Problem signature: Problem Event Name: APPCRASH Application Name: Dropbox.exe Application Version: 40.4.46.0 Application Timestamp: 5a25f0d7 Fault Module Name: ntdll.dll Fault Module Version: 6.3.9600.16408 Fault Module Timestamp: 523d45fa Exception Code: c0000005 Exception Offset: 0001c12c OS Version: 6.3.9600.2.0.0.768.101 Locale ID: 1033 Additional Information 1: 5861 Additional Information 2: 5861822e1919d7c014bbb064c64908b2 Additional Information 3: 01d7 Additional Information 4: 01d7340064827245f2249cd1f1a7c264
I get it both when updating or new installation. What is weird is that I have nothing new (firewall, software, etc.) on my laptop that may interfere with DropBox.
I'm using Windows 8.1.
This is the same issue as exposed on this thread (but it has no solution):
https://www.dropboxforum.com/t5/Installation-and-desktop-app/bd-p/101001007
I have exactly the same issue as Nicocasel has, the same fault module, the same dropbox version - the same everything! Please help us resolve this error!!!
Problem signature: Problem Event Name: APPCRASH Application Name: Dropbox.exe Application Version: 40.4.46.0 Application Timestamp: 5a25f0d7 Fault Module Name: ntdll.dll Fault Module Version: 6.3.9600.16408 Fault Module Timestamp: 523d45fa
@nicocasel,
No, I didn't. In fact, I can't because my internet connection is both metered and comparatively slow (3MB/s). Is it because of that? This error has first appeared somewhere during the summer of this year.
- "Is it because of that?"
=> It may be. In my case, as I wrote in a previous post:
"I ran all Windows Update items that were on hold for some months. Then, updating Dropbox in its latest version (40.4.46) worked perfectly."- @Nicocasel, you are the man! It worked! After I had updated my system, Dropbox installed flawlessly! Thank you very much for your help and time!
- No, I didn't. In fact, I can't because my internet connection is both metered and comparatively slow (3MB/s). Is it because of that? This error has first appeared somewhere during the summer of this year.
