You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Transfer ownership of files from a disconnected user to the whole team
Hi. I need your assistance please. I am trying to move some files from an admin's personal account to our Team folder so that all the users in the organisation have access to these files. The folders...
Jay
Dropbox Staff
Dropbox StaffHI Patrick Bailie, is a user is disconnected, then it means that they were offboarded from the team and converted to an individual account. This means that they kept the files that were associated with that user, and they now reside on their personal account, so you cannot transfer their files, since there are no files to transfer.
You can see the information that they are able to keep, and which files remain part of the team, from this page.
Hi Jay. That makes sense, thanks so much. I was not around when these users were on the team so wasn't quite sure what that meant.
