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john l.134's avatar
john l.134
Explorer | Level 4
3 years ago

re-linking a device

I had to install a new Windows OS, and was afraid that doing so might delete all my files and then sync those deletions--so I unlinked this PC from Dropbox.  Actually, nothing was deleted on my PC.  ...
desktop
sync
  • Virginia C.10's avatar
    Virginia C.10
    Explorer | Level 3
    2 years ago

    I tried this, but after the install there are no prompts or anything.

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi Virginia C.10! 

       

      If the Dropbox app's already installed on your device, you can try to manually start it via your Programs/Applications (depending on your OS), and then, you should be asked to sign in with your Dropbox account credentials.

       

      Let me know if that helps.

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