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CJDE's avatar
CJDE
Explorer | Level 3
5 months ago

Our previous admin deleted our Dropbox accounts and we can't log in

I am currently working as a freelancer and we subscribed to a Dropbox premium account and we store them all of the files that the company is needed. Suddenly our team admin got an issue with the comp...
Account Access
dropbox business
Offboarding
Team admin
Mark's avatar
Mark
Icon for Super User II rankSuper User II
5 months ago

What type of account was it? Was it a single Premium account or was it multiple Business ones? 

 

And it is almost certainly going to be quicker to restore via a backup.

 

Once accounts are removed they are usually unrecoverable - the Admin will have been told that when he was deleting them. Data is usually deleted permanently straight away. 

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