You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

muse7717's avatar
muse7717
Explorer | Level 3
5 months ago

No access to the email address linked with my Dropbox account, so no access to security code

Hi ! I have my password and my email use for the account BUT that email adress (that i wasnt able to change in dropbox ever) got hacked a few years ago. The 2 steps verification that is now in place ...
Account Access
Account Settings
luian's avatar
luian
Explorer | Level 3

Hola, tengo el mismo problema, mi correo fue hackeado y entraban personas de diferentes partes del mundo con diferentes IP...entonces cambie el alias del correo. Ahora me pide un cogido de seguridad que envían al correo y ya no puedo recibirlo debido al cambio de alias que puedo hacer?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hola muse7717, ¡espero que estés bien!

 

¿Le importaría si le enviara un correo electrónico para que podamos analizar esto más de cerca?

 

¡Déjame saber más!

 

--

 

Hey muse7717, I hope you're doing well!

 

Would you mind if I was to send you an email, in order for us to have a closer look into this? 

 

Let me know more!

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