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Green40us3's avatar
Green40us3
Explorer | Level 4
10 months ago

Need DropBox support to unblock an email. It's not getting any emails from Dropbox

I created a ticket and reached out a few days ago. Ticket#23203443 We can't access our account because this is an admin account. How does Dropbox expect you to update a billing issue if you need to...
Account Access
  • Helen DBX's avatar
    Helen DBX
    10 months ago

    Hello Green40us3 

    Thanks for reaching out.

    I have taken over that ticket and the issue is resolved now.

    I hope this helps.

    Best regards,
    Helen
    The Dropbox Team
    https://www.dropbox.com/help 

Green40us3's avatar
Green40us3
Explorer | Level 4

Thank you Megan, I super appreciate that.

 

Somebody named Leah reached out and I responded a few hours ago and just waiting for somebody else to respond.

 

 

Helen DBX's avatar
Helen DBX
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hello Green40us3 

Thanks for reaching out.

I have taken over that ticket and the issue is resolved now.

I hope this helps.

Best regards,
Helen
The Dropbox Team
https://www.dropbox.com/help 

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