You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Richard F.39
10 years agoNew member | Level 1
Leaving teams and migrating personal files back to me
OK, I started off with my own DB account, then my company set up a teams account, which, at that time, required me to merge my account with theirs. You then came up with an option to have a personal ...
- 8 years ago
Hey roger3,
Sorry to hear about the frustration caused.
I'd be more than glad to work on that with you and figure out a solution to this issue.
Could you get back in touch with me with a ticket ID, so that I have a look into the case?
Thank you in advance for your patience and cooperation, looking forward to your ticket ID!
Warm regards,
JaneA
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
roger3
8 years agoExplorer | Level 4
It's worse than that, gang! Dropbox merged my account with a client who shared a folder with me so when I deleted her shared folder from my drive I lost every bit of work I have done for the past 10 years. Every cad file, excel, word, quickbooks, photos, various engineering program solutions, EVERYTHING! They essentially put me out of business. You would think they would want to remedy this, especially knowing this happens to others, but they have been totally unresponsive. All the tech help will do is cut and paste links to their help page which do not even address the problem. Do not think your data is safe with Dropbox! They can and will obliterate it without warning and there is no who will help you. Get out while you can.
- Jane8 years agoDropbox Staff
Hey roger3,
Sorry to hear about the frustration caused.
I'd be more than glad to work on that with you and figure out a solution to this issue.
Could you get back in touch with me with a ticket ID, so that I have a look into the case?
Thank you in advance for your patience and cooperation, looking forward to your ticket ID!
Warm regards,
JaneA
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
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