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Forum Discussion
Phil71
7 months agoNew member | Level 2
I can't access Dropbox Passwords on my browser and I receive no notifications to Chrome
When i try to login to a site, dropbox passwords is not working. when i go to log into passwords, i get the following message. Check “Chrome Windows” for a notification Let’s make sure it’s you and...
- 7 months agoIt is resolved… thank you
Nancy
Dropbox Staff
Hey Phil71, and thanks for your post!
Can you clarify which browser you’re trying to use Dropbox Passwords on? Is this the first time you’re using it there?
Did you click on the “Resend notification” option multiple times and still nothing arrives to your Chrome browser?
Keep me in the loop.
Phil71
7 months agoNew member | Level 2
Hi Nancy,
Im using Google Chrome. Ive been using it for years and this is the first time this has happened. Clicking resend does nothing. I ended up having to use my security words to get in but then it said that i had reached my limit of computers on that account. had to delete all users in order to be able to access passwords.
- Megan7 months agoDropbox Staff
Hey Phil71, thanks for the heads up!
Do you still face this issue, or did you resolve it?
I'm asking because it sounds like your troubleshooting steps worked. If not, I'll definitely be more than happy to continue troubleshooting.
- Pg13417 months agoNew member | Level 2It is resolved… thank you
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