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Forum Discussion

brenoic's avatar
brenoic
New member | Level 2
2 years ago

How to remove a report

I recently reported a file of mine that was hosted on another account, but the intention was only for the file to be removed and not the blocked person's account. How can I undo this?

Account Access
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey brenoic, welcome to our Community.

     

    Can you please clarify the situation a little more?

     

    Do you mean that you reported a file and the account the file was in, got disabled, so the owner can't access the account at all?

     

    Has the other person contacted our support team about this?

     

    And if so, do you have a ticket number for us to check out?

     

    Let me know!

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