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New member | Level 2

2 years ago

Getting Error when trying to access Dropbox

I have a AamzonENt account, when trying to access the account getting a message as {"error":"You are not authorized to access Dropbox,

Account Access

Walter

Dropbox Staff

2 years ago

Hey there mdhanork, sorry to hear you're having issues with this.

Can you please let us know which platform you're using and send us a screenshot of the exact error you're getting so that we can have a look too?

Thanks!

mdhanork

New member | Level 2

2 years ago

PFA screen shot

using Amazon Ent account

EvanDBX
Dropbox Staff
2 years ago
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Hi mdhanork, could you please try these steps for me and let us know if they help?

Also, have you made sure that you are using the correct email address to join the AmazonENT account?

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

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I have a AamzonENt account, when trying to access the account getting a message as

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PFA screen shot

using Amazon Ent account

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PFA screen shot

using Amazon Ent account

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Hey there mdhanork, sorry to hear you're having issues with this.

Can you please let us know which platform you're using and send us a screenshot of the exact error you're getting so that we can have a look too?

Thanks!

","body@stringLength":"564","rawBody":"

Hey there , sorry to hear you're having issues with this.

Can you please let us know which platform you're using and send us a screenshot of the exact error you're getting so that we can have a look too?

Thanks!

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Getting Error when trying to access Dropbox","moderationData":{"__ref":"ModerationData:moderation_data:698750"},"body":"

Hi mdhanork, could you please try these steps for me and let us know if they help?

Also, have you made sure that you are using the correct email address to join the AmazonENT account?

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Hi , could you please try these steps for me and let us know if they help?

Also, have you made sure that you are using the correct email address to join the AmazonENT account?

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