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Forum Discussion
Edu account now designated as work
It’s been a while since I logged in. Trying to find a certain file. I login with an .edu email address and I’m informed I can either keep that as is and let the University have access to my files and...
Hey dasch87, sorry to hear you're having issues with this.
It sounds like you chose the option to create a new account instead of joining with your existing one and the email you tried to use is already associated with a Dropbox account, thus the error message you got.
Can you clarify what you'd like to accomplish here? Would you like to join the University's team account with your edu email address or the gmail one?
Let me know and we'll take it from there.
@dasch87 I've faced a similar situation. It can be frustrating. I recommend reaching out to the support team for personalized assistance. They were able to help me navigate through a similar issue, and I hope they can provide a solution for you too.
