You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Choose server location
I have a dropbox professional.
Is it possible to transfer my files to a server located in EU?
Not with Professional, no. That is something you can only do with a Business licence holding at least 10 seats: https://help.dropbox.com/accounts-billing/security/physical-location-data-storage
Mark
Super User II
Super User IINot with Professional, no. That is something you can only do with a Business licence holding at least 10 seats: https://help.dropbox.com/accounts-billing/security/physical-location-data-storage
Hello @Dropbox or SuperUser(s),
So to be able to have data stored (or moved) on/to European servers, you need:
- business-licence (standard, etc)
- at least 10 users
Is that correct?
Another question: although, if as a company you do not meet these requirements on licencing, the GDPR is still applicable if the data is stored on US-servers, correct?
Best regards,
Yannic
No, a European server would not be acceptable. Data belonging to non-profit societies (and some other companies) must be stored in Canada and must not travel through any server located outside of Canada. GDPR doesn't enter into this requirement.
Dear Drdca,
Maybe let each customer (like European customers) decide (or chose) where they would like to have their data-residency (like most providers also give that option to data-customers)? (it's not up to you to decide on that for each type of customer i presume?)
- Megan
Dropbox Staff
Hi Yannic_Belgium_Europe, at the moment we don't have a specific time frame on this.
However, your feedback has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can continue to improve.
If you need anything else, let me know!
- Megan
Hey Yannic_Belgium_Europe, welcome to our Community!
Currently the ability to store files on our European infrastructure is available only to European Dropbox team, Enterprise, and Education customers with 10+ licences, who purchased a yearly subscription using a manual invoice billing method.In regards to your question about GDPR, that applies to each and every Dropbox account. Feel free to have a look here too.
I hope this helps!
Hello Megan,
Thank you for your info & feedback.
Practical question: will the European-data-residency also become available for smaller (European) customers? (so as from 1-10 seats)
Is there maybe also a roadmap from Dropbox on this where we can follow the coming new features/options?
Thanks for the update!
Best regards,
Yannic
