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Forum Discussion
htgadmin
11 months agoExplorer | Level 3
Can't share passwords with other users
Have just upgraded to paid subscription and cannot share passwords with 2 other users on our account. Please help?
Hannah
Dropbox Staff
Hey htgadmin, which plan did you upgrade to? Dropbox Business?
And are these 3 users all members of a Business team, each one with their own Dropbox account or do you have an individual Dropbox subscription and are all sharing the same Dropbox login?
htgadmin
11 months agoExplorer | Level 3
One account with three users including account owner and yes is for a business team.
- Nancy11 months agoDropbox Staff
Hi again, htgadmin! Can you please send over a screenshot of what you see on this page?
The reason why we’re asking is to make sure that you’re not all accessing Dropbox with the same email address and password. Besides this being against our Terms of Service, it’d also mean that you can’t prevent users from seeing certain passwords (in other words, everyone will be able to see all passwords stored on the account).
- htgadmin11 months agoExplorer | Level 3
we all login into Dropbox with our own credentials.
- Nancy11 months agoDropbox Staff
Perfect, thanks for clarifying that.
In general, each user’s passwords are private, and they can’t be seen by another Dropbox user, unless they specifically choose to share them.
To share specific passwords with one another, you and the other members can follow these steps.
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