You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

PFSE's avatar
PFSE
Helpful | Level 6
8 months ago

Apr 20 2024 Team Folder / Personal Folder Update is affecting my workflow

RE https://help.dropbox.com/plans/upcoming-business-team-changes#beforechecklist   This has created a HUGE NIGHTMARE!!!   Have called into support and created several tickets to this but doesn't...
Admin Console
dropbox business
FAQ
Permissions
Team admin
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi PFSE, thanks for messaging the Community.

 

We appreciate your feedback regarding this matter. Do you have the ticket ID from when you contacted the support team?

 

This will help me to assist further!

  • PFSE's avatar
    PFSE
    Helpful | Level 6
    8 months ago

    Ticket #23689119

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Thanks for this, PFSE. I’ve left an internal note to our team on your behalf, and from what I can see, they’ve already replied back to you. Please check their reply, when you get the chance.

      • PFSE's avatar
        PFSE
        Helpful | Level 6
        8 months ago

        Unfortunately, that's not working. I cannot copy or move folders and files out of a Team Folder to another folder

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