You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
welshy77
11 months agoNew member | Level 2
Accidentally merged my files with client's account
Hi
I was invited to join a file. I have made an error and instead of keeping the accounts separate I have accidently shared them so that my client now has access to all my Dropbox files. Is the...
Nancy
11 months agoDropbox Staff
Hey welshy77, thanks for your post.
From what I understand, you’ve joined a Business team, correct?
If yes, then your team admin needs to convert your Dropbox account to a personal one again with these steps, which will remove it from the team (please make sure that they don’t delete it instead).
Let me know if you need further help though.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!