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Forum Discussion
Under Dropbox "Your activity" on my Mac, hidden synced files appear temporarily then disappear
Under Dropbox "Your activity" on my Mac, when a normally "hidden" file is synchronized (e.g. files in a "dot" folder, like .syncfolder), it appears briefly in the "TODAY" section, then disappears. Is...
Sorry for the delay. So it turns out I am running Dropbox Beta v212.2.2470, on Mac OS Sonoma 14.6.1. I was able to take a video grab but I don't see how to upload that (340KB). And since I'm running a beta, you might not be interested in my problem.
Milo
Megan
Dropbox Staff
Dropbox StaffHi Milo C.1, we'd definitely be happy to look into this.
However, I don't think you can upload a screencast here. Do you think you can try sending a couple of screenshots?
If not, then we can switch over to email, in order for you to send me the video there.
Considering that this is a dynamic problem, I think it would be easier to see the behavior with a short video, so email would be more better. But if you prefer images, I’d appreciate help uploading them… I can’t figure out how to do that on your web site.
- Jay
Hi Milo C.1, feel free to contact the support team directly with this information, and when you get the automated response, you can submit a video as well in reply to that email.
Okay, I submitted a "new" support request with the video attached, and also replied to this case's email notification with the video attached. Hopefully one of these will reach you.
Thanks
