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Forum Discussion
Buddy1hound
2 years agoExplorer | Level 3
Please stop asking for me to upgrade i cant afford it
Please stop asking me to upgrade I can't afford it I've had seven emails yodayb asking I DONT WANT TO UPGRADE Please stop or I will cancel account
Walter
2 years agoDropbox Staff
Hey Buddy1hound, thanks for flagging this with us.
Do I understand correctly that you got the same email notification to upgrade your account 7 different times today? Or was the content of those emails different?
I assume you've already did that, but could you confirm that they're all coming from an official Dropbox domain?
Let me know what you find!
- Buddy1hound2 years agoExplorer | Level 3Yes all from the Dropbox account I have no problem I will just close account if they can't stop asking me to upgrade I just cant afford to upgrade with cost of living crisis and pending ulez expansion.
- Hannah2 years agoDropbox Staff
Hey Buddy1hound, do you perhaps see an unsubscribe button at the bottom of those emails?
Can you try it, to see if it helps?
- Buddy1hound2 years agoExplorer | Level 3No there isn't I'm not great at computers I hate cumminity yhings as all I get is people guessing I just want someone from Dropbox to look at problem damm it I will just loose all the photos of my late mother and father and close my account how bloody hard is it to get a answer from the company I've now had another 4 emails asking for me to upgrade I really wish I could but can't afford unless I don't pay for gas or electric bit needs to stop its driving me mad
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