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Forum Discussion

wodom's avatar
wodom
New member | Level 1
7 days ago

Photo sync issue with new phone

Previously when I have upgraded to a new iPhone, I have not had problems with Dropbox remembering to sync with my Camera Uploads folder. I upgraded to an iPhone 16 Pro yesterday and Dropbox is now up...
iOS
Mobile
Photos
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
7 days ago

Hi there wodom -sorry to hear you're having issues with this.

 

Your files should be uploaded in the same Camera Uploads folder if you're using the automatic camera uploads feature. 

 

Are you using this feature on your new device or maybe you're manually uploading your photos instead? 

 

Can you have a look at your events page to see where those files are uploaded now perhaps?

 

Let us know more and we'll take it from there. 

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