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Forum Discussion
Marshal mellow
7 months agoCollaborator | Level 8
Not able to download a photo from Dropbox to my phone. Why?
I've always used my PC for Dropbox and now all I want to do is download a picture to "photos" on my phone and I can't seem to do it. Can anyone help?
- 6 months agoBy using my son's seemingly unorthodox method of screen grabbing the photo and saving it I would say, yes, it has (?) Thank you so much for all your help ❤️
Megan
Dropbox Staff
Hey Marshal mellow, happy July 1st.
I wouldn't be able to answer that, I'm afraid.
I wanted to ask if the issue is now solved on your end. Let me know.
Marshal mellow
6 months agoCollaborator | Level 8
By using my son's seemingly unorthodox method of screen grabbing the photo and saving it I would say, yes, it has (?) Thank you so much for all your help ❤️
- Megan6 months agoDropbox Staff
- Marshal mellow6 months agoCollaborator | Level 8Wait! I (we) did it! I couldn't figure out where the photos were going when I clicked the down button. I needed "Gallery". At least it seems that way. Now I can download a photo and share it 😁 Actually, I haven't tried attaching one to an email or putting one on Facebook etc, but I assume I'll be ok. Thank you!
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