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Marshal mellow's avatar
Marshal mellow
Collaborator | Level 8
6 months ago

Not able to download a photo from Dropbox to my phone. Why?

I've always used my PC for Dropbox and now all I want to do is download a picture to "photos" on my phone and I can't seem to do it. Can anyone help?
Download
Mobile
  • Marshal mellow's avatar
    Marshal mellow
    5 months ago
    By using my son's seemingly unorthodox method of screen grabbing the photo and saving it I would say, yes, it has (?) Thank you so much for all your help ❤️
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey Marshal mellow, happy July 1st.

 

I wouldn't be able to answer that, I'm afraid. 

 

I wanted to ask if the issue is now solved on your end. Let me know. 

Marshal mellow's avatar
Marshal mellow
Collaborator | Level 8
5 months ago
By using my son's seemingly unorthodox method of screen grabbing the photo and saving it I would say, yes, it has (?) Thank you so much for all your help ❤️
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    My pleasure Marshal mellow!

     

    If you need anything else, give us a shout!    🤗

  • Marshal mellow's avatar
    Marshal mellow
    Collaborator | Level 8
    5 months ago
    Wait! I (we) did it! I couldn't figure out where the photos were going when I clicked the down button. I needed "Gallery". At least it seems that way. Now I can download a photo and share it 😁 Actually, I haven't tried attaching one to an email or putting one on Facebook etc, but I assume I'll be ok. Thank you!

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