We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Frank P E.'s avatar
Frank P E.
Helpful | Level 7
2 years ago

Online only files are visible on my computer after updating them

Hello ---  I just want to confirm  this which I see using smart sync 

 

Once smart sync is set up,  there seem to be a reference to the file saved  at the server dropbox.com  

 

The first time I access it -- say the file  name  is myinfo.doc --- it is download to  my computer,  I   update it 

and it save back on my c drive --- and that update dated version is uploaded to dropbox.com 

 

But I still see the file on the  computer, so will the now always resided on the computer and dropbox.com 

 

Thanks 

  • Hi Frank P E. 

     

    That is correct. 

     

    If you want it to go back to being Online Only you need to manually set it to that. There isn't an automated way of doing it

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Hi Frank P E. 

     

    That is correct. 

     

    If you want it to go back to being Online Only you need to manually set it to that. There isn't an automated way of doing it

    • Frank P E.'s avatar
      Frank P E.
      Helpful | Level 7

      Why is it so hard for support to explain this --- without screen shots  and capture session 

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!