We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Explorer | Level 3

2 years ago

I can't find the Backup button under my desktop app's preferences.

cannot find the backup button in "preferences" any suggestions?

Rich
2 years ago
normansch wrote:

cannot find the backup button in "preferences" any suggestions?

It's a tab located at the top of the Preferences window. If it's not there, take a screenshot to show us what you have on the window.

Icon for Super User II rank

Super User II

2 years ago

normansch wrote:

cannot find the backup button in "preferences" any suggestions?

It's a tab located at the top of the Preferences window. If it's not there, take a screenshot to show us what you have on the window.

RabanePaco
Explorer | Level 3
27 days ago
The Backup tab at the indicated placed is missing. Do you want a screenshot?
- Nancy
  Dropbox Staff
  27 days ago
  Hey RabanePaco! Yes, please send us a screenshot of what you see and we’ll go from there.
  - RabanePaco
    Explorer | Level 3
    26 days ago
    Just the same screen as above, only Backup is missing..
    System: Kubuntu 22.04
    Dropbox daemon version: 210.4.4854
    Dropbox command-line interface version: 2019.02.14
    I reinstalled dropbox. I tried to upgrade to no avail.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!