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Forum Discussion

Roberto Deretta's avatar
Roberto Deretta
New member | Level 1
15 days ago

I can't change my email address, why?

I just subcribed to Essential with an account registered with one email address...I would like to change it to another email but doesn't aloud me to do it. Always proposing to change password.

The fact is the in my Dropbox Apps I am registered with another account and I would like to have the Essential on the same as the Apps.

Account Settings
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    15 days ago

    Hi Roberto Deretta, thanks for bringing this to our attention.

     

    Are you trying to change the email address on your account to the same email that is on a different Dropbox account?

     

    This will help me to assist further!

    • SantoshRD's avatar
      SantoshRD
      New member | Level 1
      12 days ago

      Thanks, I think that the problem is solved.

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