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Forum Discussion

MartynC's avatar
MartynC
Explorer | Level 4
2 years ago

How to change my email address when the email is no longer active?

I need to change my email address as I no longer have access to the email. (Provider is useless) The instructions on Dropbox help simply don't work. Things are in different places to where they say t...
Account Settings
  • Hannah's avatar
    Hannah
    2 years ago

    Hey MartynC, thanks for visiting our Community.

     

    Can you please go to this page in your account settings, and try to change your email address from there?

     

    If you don't see an "edit" button, what do you see?

     

    Let me know how it goes.

Janek68's avatar
Janek68
New member | Level 2
2 years ago
How do I change the email address associated with my account please as I no longer have access to the old one.
  • EvanDBX's avatar
    EvanDBX
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Janek68, feel free to check out Hannah's post and let me know if it helps!

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