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Forum Discussion

DC947's avatar
DC947
Explorer | Level 3
2 years ago

How do I get rid of these annoying dropbox pop-ups and drop-down menus?

This new version of Dropbox really has me confused! I was used to a simple relationship with it. I knew how to upload something to Dropbox and download it on another device elsewhere. That sort of th...
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  • arl922's avatar
    arl922
    4 months ago

    Thanks for reaching out... somehow, the problem was resolved, so I imagine the team did something behind the scenes when I reached out about it. Thank you for the follow-up, and to whomever solved the problem! Have a wonderful day.

     

    P.S. In case someone has this same problem in the future, I was seeing the message consistently, regardless of uninstall/reinstall.

BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager

Hi arl922,

 

I've spoken with our engineering team about the tooltips you're seeing. Uninstalling and reinstalling actually prompts them to come up again, but it sounds like you're seeing these even when you're not uninstalling & reinstalling. Normal app updates through the play store shouldn't cause these to reappear.

 

Just to confirm, you're seeing these tooltips consistently even if you don't uninstall and reinstall, correct? If that's the case, can we reach out via email to assist further?

 

Thanks,

Ben

arl922's avatar
arl922
Helpful | Level 5
4 months ago

Thanks for reaching out... somehow, the problem was resolved, so I imagine the team did something behind the scenes when I reached out about it. Thank you for the follow-up, and to whomever solved the problem! Have a wonderful day.

 

P.S. In case someone has this same problem in the future, I was seeing the message consistently, regardless of uninstall/reinstall.

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