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Forum Discussion
How do I get rid of these annoying dropbox pop-ups and drop-down menus?
This new version of Dropbox really has me confused! I was used to a simple relationship with it. I knew how to upload something to Dropbox and download it on another device elsewhere. That sort of th...
Thanks for reaching out... somehow, the problem was resolved, so I imagine the team did something behind the scenes when I reached out about it. Thank you for the follow-up, and to whomever solved the problem! Have a wonderful day.
P.S. In case someone has this same problem in the future, I was seeing the message consistently, regardless of uninstall/reinstall.
Jay
Dropbox Staff
Dropbox StaffHi DC947, thanks for bringing this to our attention.
Could you clarify what notifications you're referring to?
Are you seeing this on the Dropbox site, mobile app or desktop app?
Any other info or screenshots (without private information) would be helpful!
Every time I open dropbox on my mobile (Samsung), I get the message "we've moved things around." I clicked the "got it" button, yet a month later, this annoying pop-up appears EVERY time I use the app. I've uninstalled and reinstalled, checked notifications to disable it, yet nothing. How do we stop this annoying feature?
- Walter
Hey arl922 - thanks for bringing this to our attention.
Could you please send us a screenshot of the pop-up?
Also, what is your device's exact OS version and the version of the Dropbox app?
Thank you for the quick response... I've attached a picture (a new notification appeared today, which I've also attached--I'm hoping this was truly a one-time incident of that, but I sent it just in case). I'm using a Galaxy S20 FE 5G (Android version 13, One UI Version 5.1); Dropbox app version 386.2.2. I hope this helps... thanks again!
