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Forum Discussion

Lenka32's avatar
Lenka32
Explorer | Level 3
3 years ago

How do I change the language of my mobile app?

Hi, please, how can I change language on my dropbox mobile app (iphone)? From the start the mobile app is in cyrillic. Of course I can change the language to English in Desktop/Web Dropbox, but o...
Account Settings
Mobile
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there Lenka32 - thanks for bringing this to our attention.

 

Could you clarify your device's exact OS version, and the version of the Dropbox mobile app?

 

Also, are you currently located in Germany

yusuf74's avatar
yusuf74
Explorer | Level 3
4 months ago

Hi Walter, this is yusuf, not lenka32.

My device's OS version is iOS 17.6.1

The version of the Dropbox mobile app is 388.3.2

  • yusuf74's avatar
    yusuf74
    Explorer | Level 3
    4 months ago

    I'm not located in Germany but in Türkiye.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      Hey yusuf74! Can you restart your device and let me know if the language of the Dropbox app changes? 

       

      If not, I’d like a screenshot of your device’s language settings, if you don’t mind. 

       

      We’ll be able to check this further this way.

      • yusuf74's avatar
        yusuf74
        Explorer | Level 3
        4 months ago
        Hi Nancy
        The problem is solved when i removed the german language among the preferred languages. But german was not my primary language/iPhone language. But when I add it again among the preferred languages list while selecting Turkish as primary language app’s language changes again to german! How can I send you a screenshot in this platform?

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