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Forum Discussion

BenJah's avatar
BenJah
New member | Level 2
2 years ago

Dropbox keeps spamming me about my storage space running out

Dropbox keeps sending me emails and notifications about my storage space reaching its capacity, as if I've got 100 megabytes of it left or something. It says that if I won't buy another plan then I'm...
Dropbox Basic
emails
Notifications
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi BenJah, thanks for bringing this to our attention.

 

Generally, these emails are sent out if a Dropbox account reaches a certain level of quota usage based on the total quota, just to keep users informed.

 

Regarding the first image, are you seeing this on the site or the mobile app?

 

This will help me to assist further!

BenJah's avatar
BenJah
New member | Level 2
2 years ago

Hi @Jay, thanks for the response!

Yes, I'm seeing this on the website.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for the info, we appreciate this feedback on how to improve the info provided to our users. 

     

    We take all comments into consideration, and if you have any further suggestions, we'd be happy to hear them!

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