You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
STEPHANEPOUR1
4 years agoExplorer | Level 4
Delete a personal dropbox account to recreate it after ?
Hello,
Is it possible to delete a personal dropbox account and after some days open a new dropbox account based on the same email ?
I was thinking to delete mine, and re-create it from s...
Walter
Dropbox Staff
Hey STEPHANEPOUR1, welcome to our Community!
If you don't have a problem with deleting your account and recreating it with the same email address, you can of course do what you had in mind.
Alternatively, you can use another email address to create a new account, exactly as you mentioned.
Let me know if you have any other questions.
If you don't have a problem with deleting your account and recreating it with the same email address, you can of course do what you had in mind.
Alternatively, you can use another email address to create a new account, exactly as you mentioned.
Let me know if you have any other questions.
STEPHANEPOUR1
4 years agoExplorer | Level 4
Hi again,
I just lowed my Business plan to normal and Dropbox confirms this plan change is scheduled at the end of my Business cycle (16/12), but will it be still the case if I delete my account before?
Otherwise I can wait until the 16/12 and then delete my account but will I be able to log in Dropbox if my current company will disable my profesional email in only 3 days (beginning December) ?
I am wondering if I can keep logging in Dropbox if meanwhile my email does not exist anymore (I am sure that I will be able as that email is just a 'username' but I prefer to doublecheck in case of)
Thanks for confirming!
- Mark4 years agoSuper User II
The downgrade just relates to billing, so, you can delete before then but you'd lose the paid for benefits of that until then.
You can still log in once your email address changes or is closed but personally I'd recommend changing the email on account to one you have access to before then because if for any reason (no matter how small) the password expires/its forgotten etc. you cannot get access to an account without access to the email address.
- STEPHANEPOUR24 years agoNew member | Level 2
Thanks Mark,
I finally changed my profesional email (the one that will not exist anymore soon) with another personal one, I also lowed my Dropbox account to normal...that I will delete once I will quit my job.
Thanks for your excellent support!
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!