You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Beethuven's avatar
Beethuven
New member | Level 2
4 months ago

Clicking on the Dropbox icon in my system tray is not opening the app to get to the preferences

I click on the Dropbox icon in the taskbar but the app won't open. I have even uninstalled the antivirus and restarted the computer, and it is still the same, nothing, not even a message explaining t...
Desktop
Windows
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hey Beethuven, thanks for bringing this to our attention.

 

Let's see what we can find out about it.

 

What do you see when you hover over the Dropbox icon in your system tray?

 

Also, what's your OS version?

 

In the meantime, you should be able to access and delete your backups from your backups page.

 

Let me know what you find.

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