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Belal's avatar
Belal
New member | Level 2
7 years ago

Can't access my account, used a temporary email a year ago

Hi i've created many years ago a dropbox account with a temporary mail ([personal information removed]). I remember it's pass cause last year i had it on my old phone now with a new one (the last one...
  • Lusil's avatar
    Lusil
    7 years ago
    Hey Belal1 - although I’m not quite clear if it’s the same as the original poster.
     
    If you remember your email address associated with your Dropbox account, have you tried resetting your password?
     
    If the issue persists or you’re not able to receive the password reset email, I’d kindly recommend logging a ticket with our Support team since this involves account-specific and sensitive info. 
     
    Let me know of any updates on the matter. 

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