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Forum Discussion

Dullard's avatar
Dullard
New member | Level 2
3 months ago

Cannot completely disable Dropbox Backup for an USB drive.

I plugged in a USB drive and got an annoying prompt about backing it up. I've never used the Dropbox Backup feature and don't want to, especially not for a drive I'm using itself as a backup. I tur...
Account Settings
desktop
Dropbox Backup
  • Walter's avatar
    Walter
    2 months ago

    And what happens if you click on the "Never for this device" option bbob?

     

    Have you tried adjusting your autoplay settings? 

     

    Also, what is your computer's exact OS version, and the version of the Dropbox desktop app?

     

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

When did this start happening bbob? 

 

I'd love to also have a screenshot of the pop-up message you get on your end, when plugging an external drive on your device. 

bbob's avatar
bbob
Explorer | Level 3
2 months ago

I don't recall when, it has been for some time.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    And what happens if you click on the "Never for this device" option bbob?

     

    Have you tried adjusting your autoplay settings? 

     

    Also, what is your computer's exact OS version, and the version of the Dropbox desktop app?

     

    • bbob's avatar
      bbob
      Explorer | Level 3
      2 months ago

      Walter, i have tried the "Never for this device" option many times, but your suggestion of an rarely used and unknown to me windows feature found all autoplays set to dropbox. thanks for finally solving this mystery.

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