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Forum Discussion

Dullard's avatar
Dullard
New member | Level 2
3 months ago

Cannot completely disable Dropbox Backup for an USB drive.

I plugged in a USB drive and got an annoying prompt about backing it up. I've never used the Dropbox Backup feature and don't want to, especially not for a drive I'm using itself as a backup. I tur...
Account Settings
desktop
Dropbox Backup
  • Walter's avatar
    Walter
    2 months ago

    And what happens if you click on the "Never for this device" option bbob?

     

    Have you tried adjusting your autoplay settings? 

     

    Also, what is your computer's exact OS version, and the version of the Dropbox desktop app?

     

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey bbob, let's jump right into this!

 

Would you be able to access your Backup page online, and let me know what you see there? 

 

If you have a screenshot of what you see there, it's more than welcome.

 

Keep me posted!

  • bbob's avatar
    bbob
    Explorer | Level 3
    2 months ago

    Are you replying to @Dullard or myself bbob?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    My mistake bbob! Whoops, apologies! I was referring to your earlier message. 🙂

    • bbob's avatar
      bbob
      Explorer | Level 3
      2 months ago

      Yes, i have a png screenshot. but have tried the camera icon to insert it and could not get it to work. is there something easier, like drag and drop?

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