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Forum Discussion

rokaril's avatar
rokaril
Explorer | Level 4
5 months ago

Annoying popup on the website to resubscribe

I keep getting a large popup that says:   "Welcome back, (name)! We noticed that your subscription has ended. Resubscribe now to not miss out on advanced productivity features and 2,000 GB or mor...
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Web
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey rokaril - thanks for bringing this to our attention.

 

Could you please send us a screenshot of the pop-up so that we can have a visual too?

 

Also, did you try clearing your browser's cache, using another browser, or logging out from your account and then back in?

 

Keep us posted!

  • rokaril's avatar
    rokaril
    Explorer | Level 4
    5 months ago

    Here is what I keep seeing. Cleared the cache (Chrome). Logged out and back in, twice. Still shows up in Chrome and Firefox. Might just switch to Google Drive for my file transfers. 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

      Thanks for the screenshot, rokaril.

       

      I've passed your feedback along to our team. If you need anything else, just let us know.

       

      Have a great week ahead!

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