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Forum Discussion
Dr Rosalyn Nichols
3 years agoNew member | Level 2
ACCOUNTS NO LONGER LINKED
I received a notice that my [email removed as per Community Guidelines] accounts are no longer linked. I also have a [email removed as per Community Guidelines] is also no longer linked. When I tried to sign in to [email removed as per Community Guidelines] it says sign in to teams. If I need to change my plan to so that I can link my account and have more devices I will do what needs to be done, I just have no clue what to do. Please help me.
- JayDropbox StaffHi Dr Rosalyn Nichols, thanks for messaging the Community.
It sounds like you're referring to this process of linking accounts.
If the accounts have become unlinked, it would mean that the work account is no longer considered a work account. This could happen when the Dropbox Business team is downgraded, or if it was a free team, then it was disbanded since they are no longer supported.
Could you try logging into the work account and let me know what plan you see there?
This will help me to assist further!
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