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Forum Discussion

Limewire's avatar
Limewire
Explorer | Level 3
4 years ago

"Your plan has scheduled changes that will cause your Dropbox to become full." Message

Hello,   I have Dropbox business, which has unlimted storage.   I just noticed the following message in red appear in the billing section of the admin console:   "Your plan has scheduled change...
dropbox business
Plans
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

Hi Limewire 

 

You need to request space increases via support - so while you may be on an unlimited plan you need to get them to batch increase it for you. Somebody will be able to do that on Monday if you contact support. 

 

I'd also just double check your account is up to date in terms of payments 🙂

  • Limewire's avatar
    Limewire
    Explorer | Level 3
    4 years ago

    Thanks for your reply Mark 

     

    I currently have almost 30TB of files on my account, and have never had to contact support to increase the storage space, it just usually adds another 1TB space when it's approacing full. Perhaps it will update on Monday and another 1TB will be added?

     

    Account is up to date in terms of payments.

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      4 years ago

      I wonder if there is a cap on it? 

       

      I am not aware of it ever being automated (or I wonder if it was automated to a set level?), or, somebody was doing it manually via a report?

       

      I cannot see why it would wait till Monday, unless it was a person doing it. 

      I'd be tempted to log a ticket and ask.

      • jasonphillipstx's avatar
        jasonphillipstx
        New member | Level 2
        3 years ago

        I too just got the message. The limit has always automatically expanded until now. Almost 30TB at this point.

         

         

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