You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Annelien's avatar
Annelien
Explorer | Level 4
3 months ago

What happens if I join a Dropbox team with my account that has an Essentials subscription?

I have a dropbox essentials plan. My company has a dropbox business plan and wants to add my account to it. Is this possible? If yes, what will change? 
dropbox business
FAQ
Onboarding
Plans
  • Hannah's avatar
    Hannah
    2 months ago

    Hey Annelien, if you go to your Dropbox preferences, what do you see in the account tab?

     

    Do you not see an option to link your second account?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi Annelien, thanks for bringing this to our attention.

 

Are you going to join the Dropbox team with the same Dropbox account and merge your account to the team, or are you going to keep it separate?

 

This will help me to assist further!

  • Annelien's avatar
    Annelien
    Explorer | Level 4
    3 months ago

    I want to keep it separate. Only, if I can still view all of my folders and the folders of the company in the desktop app, it would be perfect.

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      3 months ago
      Annelien wrote:

      I want to keep it separate. Only, if I can still view all of my folders and the folders of the company in the desktop app, it would be perfect.

      Read what I posted above, keep the account separate, then link the two accounts.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!