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Natsbar's avatar
Natsbar
Explorer | Level 3
2 years ago

Upgraded the incorrect Dropbox account. What can I do?

I accidentally upgraded the wrong account. My business account is dormant and has expired but has all my folders in it, my personal account which is Gmail is empty. Now I have an empty Dropbox plus a...
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upgrades
  • Mark's avatar
    Mark
    2 years ago

    Hi Natsbar 

     

    Without downloading and moving everything around I don't think there is anything you can do. 

     

    You can swap emails on accounts which would move the emails to what you need, but, not the data - that would need to be via a share. 

     

    Dropbox support usually takes a few days and that's Monday through Friday only. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Hi Natsbar 

 

Without downloading and moving everything around I don't think there is anything you can do. 

 

You can swap emails on accounts which would move the emails to what you need, but, not the data - that would need to be via a share. 

 

Dropbox support usually takes a few days and that's Monday through Friday only. 

  • Natsbar's avatar
    Natsbar
    Explorer | Level 3
    2 years ago

    Thank you, Mark, much appreciated your reply, and I will try to share it to my Google account. 

     

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