You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

bebarlow's avatar
bebarlow
Explorer | Level 3
2 years ago

Unable to apply discount code for additional storage space

I recently renewed my Quicken account subscription and was given a discount code for 5GB space in Dropbox.  However, when I click on the link provided by Quicken, Dropbox doesn't have a space to enter the code to receive the additional space to my existing basic account.  Any attempt on the site to locate help is futile.  Anyone else use any discount codes successfully?

Promotions
Storage space
    • bebarlow's avatar
      bebarlow
      Explorer | Level 3
      2 years ago

      Yes, and it wouldn't recognize the offer.  I am not tech savvy, but I can see that I must not be in the correct location to link the discount to my account.

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        2 years ago

        That is the correct location. 

         

        Why is it not accepting the code? We need more info here.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!